Process

1. Initial Exploration

   • Conducted deep dive into Spotlight features

   • Mapped out user journeys for employees and leaders

   • Identified key system functionalities

   • Analyzed potential user pain points
      

2. Video Content Development

   • Created two distinct video walkthroughs:

     • Employee-focused navigation

     • Leader-specific feature exploration

   • Developed script highlighting key system features

   • Designed clear, step-by-step system navigation

   • Built a storyboard for stakeholder approval
      

3. Technical Implementation

   • Recorded high-quality screen capture videos

   • Added clear, concise voice-over explanations

   • Implemented professional editing

   • Created chapter markers for easy navigation
      

4. Feature Highlight Strategy

   • Detailed points system explanation

   • Demonstrated prize catalog navigation

   • Showcased recognition submission process

   • Explained points redemption mechanism